Community Associate

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Community Associate

We're growing quickly and looking for people who are as excited about the startup world as we are, who can bring a range of skills and experience to the team. We want another go-getter to join our Community Team. 


Job Title & Reporting:

  • Job Title: Community Associate
  • Reporting to: Membership & Community Manager

Role & Responsibilities:

Member Management

  • Membership Administration
  • Onboarding - Support the onboarding process including new member orientations
  • Offboarding - Manage offboarding requests from members
  • Systems - Updating our CRM and various systems with member details
  • Escalate member issues to the Membership or Facilities team

Member Community Integration

  • Accelerating Introductions - Always adding value to members through relevant introductions
  • Support the teams where needed in developing community among members
  • Arrange logistics around startup engagement activities
  • Keeping in regular communication with every member, ensuring we’re meeting their needs

Greeting / Reception Management

  • Provide high level customer service and hospitality to all members and guests
  • Help cover the front desk during business hours
  • Answer “walk-up” questions from members or guests - troubleshooting
  • Represent the distinct Dogpatch Labs brand aesthetic, atmosphere and culture
  • Accepting Post and deliveries
  • Give tours of Dogpatch Labs to interested founders, telling the story of Dogpatch Labs, and what it means to be a part of our community

Marketing & Communications

  • Social media - help manage social media channels - Twitter, Instagram, FB
  • Content creation - support creation of content for various marketing and communication channels including weekly newsletter
  • Regular emails, signage & posters to inform community of all events, activities and notices

Who You Are:

As a Community Associate, you will report directly to the Membership & Community Manager and will be responsible for building and maintaining our strong, unique community – so it is integral that you be proactive and a people-person. You will be the heart and soul of our diverse community – so it’s important that you stay quick on your feet and be attuned to people’s needs

You are smiles-all-around and energetic – someone who knows how to work hard without compromising on the play-hard

You enjoy a learning culture, you like sharing ideas and you love to talk

You’re inventive and always keen to try new things. In fact, you believe that nothing can ever be perfect, and that testing and experimentation is always important

You are passionate, driven, ambitious and thrive in a fast-paced environment

You think technology will change the world and you can’t stop talking about it


Hospitality and experience driven

Excellent communication skills and the ability to speak the startup language

Self-motivated, entrepreneurial, and comfortable dealing with ambiguity

Distinctive problem solving, ability to solve complex and diverse business problems

Strong critical thinking skills

Ability to effectively prioritize and manage tasks

Excellent organizational skills and strong attention to detail

Understanding of the local startup ecosystem and available resources (preferred)

Graphic design experience (preferred)


€25,000 per year


20 days annual leave

Gym membership

Audible account


Bike to work scheme

Wellbeing sponsorship for charity runs

Flexible working environment